Small Town Service + Big City Ideas You get the best of both worlds when you work with Rocket No.9, LLC: personalized, attentive customer service from a small firm plus the creative muscle of a downtown ad agency. Don’t let our youthful zeal fool you — we've got years of experience in graphic design, web design, printing, and web development and can take any creative project from cradle to grave.
Working with us means you become our partner. We are invested in your business, because your success is our success.
Our company was founded on 3 core principles: customer service, quality, and creativity.
Customer Service: We've got it down to an art.
Your success is our success. Sounds cliche, doesn't it? So many companies out there that promise superior service and deliver nothing of the sort. We're not like that. Let us prove it to you. When you hire us, you're not just hiring a graphic design company or a web design company, you're hiring a brand-building company. You're the one with the great idea for a service or a product. We're the folks that help you get it off the ground and into the stratosphere of success.
We're not just here to help you with "this project" - we're in it for the long haul. We want to hear it when you're doing well. We want to know if you're having problems. We can help your image - your brand - stay in tip-top shape over the years and through all the changes you'll make.
Quality: No overseas stuff here.
We believe that the good ol' US of A can put out a far better solution for your money than what you can get when you try to ship it over to a different continent. We also think that the money you spend in the US should stay in the US. For that reason, we pledge against hiring overseas contractors, because we want you to have confidence that we're going to deliver quality. In the same vein, we're very particular about who we use for our printers, our website hosts, or our Customer Service Reps. We want everything we are and everything we are involved in to reflect quality and excellence.
Creativity: We've got it in spades.
A quick look at our portfolio can tell you that we've worked with several different industries. Our creativity goes beyond the pretty face though, and it also goes right back to our number one principle: Customer Service. Not every business needs the same solution. Our designs, websites and products are customized to fit your needs. Our products and services are definitely not "one size fits all" and believe us, you wouldn't want it any other way. We're not just creative in the way we blend colors, shapes and code, we're creative in the way we present you to your audience.